Merchant Training Video

The merchant training video provides step-by-step training for you and your merchants on accepting and processing gift cards.

The video is available in English and French and is 10 minutes long.

Please be patient. Wait for video to load completely before selecting your language.

(Trouble viewing the video? Download Adobe Flash Player here.)

Vidéo de formation des détaillants

La vidéo de formation des détaillants comprend une formation complète sur l’acceptation et le traitement des cartes-cadeau pour vos détaillants et pour le personnel du centre commercial.

La vidéo est disponible en version bilingue (anglais / français) et dure dix minutes.

(Incapable d'afficher la vidéo? Télécharger Adobe Flash Player en cliquant ici.)

CardSpot® Interactive Training Video

The CardSpot™ interactive training video will provide step-by-step training for you and your staff on activating and managing gift cards. During the 60 minute training, you will be prompted to mimic the card activation process by using your mouse to click where indicated.

The video will train on the following topics:

Software set-up and configuration
Activate a single card
Activate multiple cards
Activate a group of cards
Look up cards and card history
Transfer a card
Lock & unlock a card
Look up customers
Look up transactions

Click here to view the CardSpot® Training Video

Cliquez ici pour voir la vidéo de formation de CardSpot®

Please be patient. Wait for video to load completely prior to proceeding. (Having trouble viewing the video? Download Adobe Flash Player here.)

The training video is best viewed with a monitor resolution of 1024 X 768 pixels or higher. For help in setting your monitor resolution, contact your technical support or call us at 800.755.0019.